1. Introduction

Welcome to SynchraScale (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SynchraScale application (the “App”).

By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

2. Information We Do Not Collect Directly

We want to be clear about what we do NOT collect. We do not directly collect any Personal Identifiable Information (PII) from you, such as your name, email address, phone number, or any other information that could directly identify you. You do not create an account with us, and we do not store any personal data you might input into the App for conversion purposes on our servers.

3. Information Collected by Third-Party Services

Our App uses third-party services that may collect certain information to help us understand how you use the App, serve advertisements, and improve our services. These third parties have their own privacy policies governing their use of information.

• Google Analytics: We use Google Analytics to collect data about how users interact with our App. This helps us analyze usage patterns, identify popular features, and improve the App’s performance and user experience. Google Analytics typically collects non-personally identifiable information, including:

  • Number of users and sessions
  • Session duration and average time on screen
  • Approximate geographic location (country/city)
  • Device information (e.g., device model, operating system, browser type)
  • App usage data (e.g., screens viewed, interactions with features, crashes)
  • IP addresses (anonymized by default)
  • Identifiers stored in first-party cookies to distinguish unique users.

  Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can learn more about Google Analytics’ data practices and how to opt-out of Google Analytics by visiting the Google Analytics opt-out page.

• Adsterra Ads: We partner with Adsterra (“Adsterra”) to provide advertising services within our App. Adsterra may collect and use certain data to personalize ads and optimize ad delivery. The information collected by Adsterra may include:

  • IP address
  • Device information (type, operating system, language preferences)
  • Browser type
  • Interaction with advertisements (e.g., ad impressions, clicks)
  • Unique identifiers (via cookies, pixels, and similar technologies)
  • Approximate geolocation data.

  Adsterra’s data collection and use are governed by Adsterra’s Privacy Policy. Adsterra may use this data in combination with independently collected information to deliver targeted advertisements across various platforms. You can learn more about Adsterra’s data practices and your choices regarding personalized advertising by visiting their Privacy Policy.

4. How We Use Information

The non-personally identifiable information collected by third-party services is used for the following purposes:

• To understand and analyze how you use our App and its features.
• To improve and optimize the App’s performance, functionality, and user experience.
• To provide, operate, and maintain our App.
• To monitor the effectiveness of our marketing and advertising campaigns.
• To serve relevant and personalized advertisements through Adsterra.
• To detect, prevent, and address technical issues.

5. Legal Basis for Processing (for GDPR compliance)

If you are in the European Economic Area (EEA), our legal basis for collecting and using the information described in this Privacy Policy depends on the information we collect and the specific context in which we collect it.

We may process your information because:

• It is necessary for our legitimate interests and your interests do not override those interests (e.g., for analytics, improving our services, and showing relevant ads).
• You have given us consent to do so (e.g., through cookie consent banners where applicable).
• To comply with legal obligations.

6. Data Retention

We retain the data collected by third-party services only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Google Analytics and Adsterra retain data according to their own retention policies, which you can review on their respective privacy policy pages.

7. Disclosure of Information

We do not sell, trade, or otherwise transfer your directly identifiable personal information to outside parties. We may share non-personally identifiable information with the third-party service providers mentioned above (Google Analytics, Adsterra) to allow them to perform their services for us. We may also disclose information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend our rights or property.
• Prevent or investigate possible wrongdoing in connection with the App.
• Protect the personal safety of users of the App or the public.
• Protect against legal liability.

8. Security of Information

We value your trust in providing us your information, thus we are striving to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

9. Children’s Privacy (COPPA Compliance)

Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

10. Your Data Protection Rights (GDPR & CCPA/CPRA)

Depending on your location, particularly if you are in the European Economic Area (EEA) or California, you may have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your information.

• The right to access: You have the right to request copies of your personal data that we hold (primarily through our third-party services).
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to opt-out of the sale/sharing of personal information (CCPA/CPRA): If you are a California resident, you have the right to opt-out of the “sale” or “sharing” of your personal information. As we do not directly collect or sell/share personal information in the traditional sense, this primarily applies to the behavioral advertising practices of our ad partners like Adsterra.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe. Please note that we may ask you to verify your identity before responding to such requests.

If you are in the EEA, you also have the right to lodge a complaint with a competent data protection supervisory authority.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: rmw.its@gmail.com.